Penelope worked closely with our team to translating customer needs into a successful content strategy. One of her major successes was developing a content strategy for a major client, a Global Fortune 500 company with a employees across the globe. She created a content map addressing their career development, redeployment, and outplacement needs, and developed unique multimedia content. The participant feedback demonstrated the changes fully supported the participants in every aspect of their journey and helped to strengthen our relationship with the customer. Penelope is a joy to work with. She is creative, enthusiastic and not afraid of a challenge.